TERMS AND CONDITIONS
1. Introduction
1.1 DEEM DEKORASYON TASARIM VE PAZARLAMA A.Ş. (“DEEM”) has established this online portal (“website”) to facilitate the sale of its products to customers.
1.2 By registering for or accessing the website, the individual or the entity they represent (“Customer”) agrees to comply with these terms and conditions (“Terms”).
1.3 The Customer is solely responsible for all actions performed through their account and on the website. Customers must keep their username and password strictly confidential and must not share them with others. DEEM shall not be liable for any damages arising from unauthorized use of usernames/passwords, whether with or without the customer’s knowledge.
1.4 If the Customer has signed a Distance Sales Agreement governing the sale of DEEM’s products, the provisions of that agreement shall prevail over these Terms. In the event of any conflict or if these Terms are silent on a particular issue, the Distance Sales Agreement shall take precedence.
2. Website Content and Use
2.1 The Customer declares that all information provided to the website is accurate, complete, and not misleading, and accepts full responsibility for any damages or penalties arising from false, incomplete, or misleading information. The Customer agrees to indemnify DEEM immediately for any direct or indirect losses incurred due to such circumstances.
2.2 DEEM may contact the Customer via mail, email, SMS, phone, or other communication channels using the information provided during registration or subsequently updated. By accepting this agreement, the Customer consents to such communications unless a written notice to the contrary is provided. DEEM shall not be held liable for any interruptions, errors, omissions, communication failures, data loss, unauthorized access, or other damages caused by technical or external factors.
2.3 The customer code, username, and password provided by DEEM or chosen by the Customer are for personal use only. The Customer bears full responsibility for any damages resulting from their use. The Customer undertakes not to share these credentials with third parties. Otherwise, DEEM may terminate membership and cancel access. The Customer also agrees not to transmit unlawful or unethical content, messages, or software.
2.4 The Customer is solely responsible for any existing or potential damages caused by activities that may compromise website security.
2.5 In online payments made via the website, the Customer agrees that the use of any credit or debit card shall be based on the explicit consent of the cardholder. Otherwise, the Customer accepts full responsibility for any refund claims, service issues, or other damages (including legal fees) and agrees to indemnify DEEM from all related claims.
2.6 The Customer agrees not to engage in any actions that may disrupt or threaten the security and uninterrupted functioning of the website. The use of spam, viruses, or other malicious software; attempts to disrupt or damage the system; or any association with such individuals or organizations is strictly prohibited.
3. Access and Modifications
3.1 DEEM reserves the right to modify these Terms, introduce new conditions, or impose fees and obligations related to website use at any time without prior notice.
3.2 The Customer acknowledges that DEEM may temporarily restrict access to the website or parts of its services in the event of court orders, technical issues, or force majeure circumstances.
3.3 DEEM reserves the right to modify, reorganize, or discontinue any products, services, or content on the website without prior notice. Changes take effect immediately upon publication. Continued use of the website constitutes acceptance of the updated Terms. These provisions also apply to linked web pages.
4. Limitation of Liability
4.1 DEEM does not guarantee that the information or content on the website is free from errors or omissions, that services will be uninterrupted or secure, or that unauthorized access will be prevented. The website is provided “as is.”
4.2 The Customer agrees to hold DEEM, its executives, board members, suppliers, licensors, and employees harmless from any losses. The Customer and/or third parties may not claim any damages or costs arising from the inability to use the website or its content.
4.3 The use of the website for any illegal purpose is strictly prohibited. The Customer agrees not to engage in any activity that may cause harm or legal/criminal liability to others.
4.4 The website may contain links or references to third-party websites beyond DEEM’s control. DEEM is not responsible for the content or links on such websites.
4.5 DEEM shall not be held liable for any direct or indirect damages arising from access to or use of the website, its data, content, programs, or other elements, regardless of cause.
4.6 DEEM assumes no responsibility for interruptions, errors, or omissions resulting from contract breaches, torts, negligence, or other causes.
5. Products
DEEM offers for sale a variety of products containing its registered trademarks. All products displayed on the website are subject to availability, and certain products may be out of stock. Product descriptions and images are provided for informational purposes only, and DEEM does not guarantee their accuracy, completeness, or timeliness.
6. Copyright and Intellectual Property Rights
6.1 The website contains trademarks, trade names, service marks, copyrights, and logos owned by DEEM and/or its affiliates. Ownership of these materials belongs exclusively to DEEM and/or its subsidiaries. The Customer acknowledges these rights and accepts that use of the website does not confer any ownership or rights. The Customer may not copy, reproduce, sell, distribute, modify, exploit, or use the materials in any way for personal gain. All rights are reserved by DEEM and/or its affiliates.
6.2 All intellectual and industrial property rights—including copyrights, design rights, patents, and related moral and economic rights—pertaining to all products, models, drawings, plans, documents, source codes, databases, and software created, designed, or produced by DEEM or its affiliates (or third parties on their behalf) are exclusively owned by DEEM and/or its subsidiaries. The Customer may not copy, modify, adapt, reverse-engineer, reproduce, publish, display, transmit, or make these materials available to third parties without authorization.
6.3 In case of a breach of these obligations, DEEM reserves the right to restrict access to the website and to pursue all legal and criminal remedies for damages arising from intellectual property rights violations.
6.4 The website’s overall design, layout, data, software, technical systems, methods, and models—including all visual and written materials (“Materials”)—are the exclusive property of DEEM or its licensed partners. No part of the website, including code and software, may be modified, copied, translated, uploaded, distributed, or republished without prior written permission and proper attribution. Any unauthorized use will result in legal and criminal liability. All unspecified rights are reserved by DEEM.
7. External Links
7.1 For the convenience of Customers, the website may contain links to other websites. However, these sites are beyond DEEM’s control, and DEEM bears no responsibility for their content.
7.2 No external website may link to DEEM’s website without prior written permission.
8. Advertising Restrictions
8.1 The Customer may not publish or transmit any advertisement, promotion, sponsorship, or other commercial content through the website without DEEM’s prior written approval. Additionally, the Customer must avoid content that infringes on the intellectual property, personal, or moral rights of others. DEEM reserves the right to remove such content or restrict user access without prior notice.
8.2 Any data, statement, or request sent to DEEM shall be deemed to have been made by the sender Customer and shall be binding. The Customer assumes full responsibility for such communications.
8.3 DEEM reserves the right to update the contents of this legal notice unilaterally at any time.
9. Enforcement
These Terms and Conditions shall be deemed accepted by the Customer upon accessing the website.
DEEM DEKORASYON TASARIM VE PAZARLAMA A.Ş.